Shipping costs are dependent on your location. All orders placed for shipping in the continental U.S range between $25 and $55 dollars. When you place your order, the shipping cost will be calculated on the checkout page.
If you have specific shipping questions, please contact email@example.com, or call 858-272-2476. We are available to take your calls Monday through Friday 9AM - 6PM PST. If we are unavailable to take your call, please leave a detailed message, and we will get back to you ASAP.
We ship all Domestic orders Fedex or UPS Ground. Orders will arrive to your location between 4-7 business days. For rush shipping, please contact us directly. All bikes leave our factory in perfect riding condition. They come 85% assembled, and we do recommend they are put built by a professional bicycle mechanic. If any damage occurs to your bike during shipping, please contact the shipping company and file a damage claim.
For international shipping, please contact us for a quote.
How do you assemble the bike?
The cruiser bikes comes 85% assembled. The seat, front wheel, pedals, stem, and handle bars are the only pieces that need to be attached onto the bike and tightened down. We recommend bringing your bike to a professional for assembly, but instructions are included for do-it-youselfer's. The commuters involve a little more work on gear and brake adjustments.
Where can I bring my bike to be assembled for me?
Contact your local bicycle shop to schedule an appointment for them to build your bike. Most stores will gladly assemble your bike for you. The average cost is $20-$30 dollars.
How do I know if the bike will fit me?
The 26" inch cruiser bikes are designed to comfortably fit persons ranging from 5' to 6'6", regardless of the frame type. The commuter bikes come in a variety of sizes. Please contact us at 858-272-2476 or email firstname.lastname@example.org for sizing questions on these bikes.
I don't see my school, can you make a bike for us?
When we makes bikes for a school, we make a large amount each time. If you are interested in starting a bike program on campus, please let us know and we can provide you more information and pricing. If you wish to be a dealer please contact us for the same information.
Do you have bulk discounts for chapters, teams, clubs, and programs?
We certianly do. Contact us with details and we will work with you!
Do I have to pay tax?
California residents must pay our 8.75% sales tax. Our of state orders are tax free.
What kind of warranty do CBC bikes come have?
All of our bikes have a lifetime frame warranty against manufacturers defects. If you have any problems let us know and we will take care of you!
Can I order without a credit card?
Call us at (858) 272-2476 and we can set up a check or money order payment.